Televisit Instructions

A Televisit is like a visit to your doctor, but online.  An appointment time will be scheduled for you through our office. We do schedule visits up to 6 pm EST.  You will log in on your computer or smartphone and wait for the doctor to "arrive" in the room.  You can then communicate with him by video/audio.


To make a televisit you will have to do two things:

  1. Sign up for our free Practice Portal (see instruction link below)

  2. Once you are signed up, you have two options:

You can use your computer and log onto the televisit through the Portal webpage or you can use your your smartphone or tablet device to download and use the healow™ App.

Along with the features you get with the Patient Portal, the healow™ app can manage multiple accounts (all family members), set medication and set appointment reminders. The healow™ app is a secure and convenient way to manage what’s important and puts YOU in control of your health.

healow™ is free and available on the Apple app store and Google Play store.

Click here for instructions on how to join our Patient Portal and then access your televisit. 

Please note that televisits are associated with a fee just like an in-office visit.  Any copays, coinsurance, or fee for the visit is determined by your insurance carrier.  By initiating a televisit you are giving consent to be charged for the visit, which reflects the time your Provider spends with you during the visit.

Main Office

Tel: (828) 627-1234

Fax: (877) 898-3176

Center for Hearing

Tel: (828) 593-HEAR

63 Haywood Park Drive

Clyde, NC 28721

  • Facebook Social Icon
Stay Connected through Social Media