Our Practice's Portal

24x7 Online Access to our Practice

It is free to sign up for our Portal and enjoy the convenience of 24 x 7 access to communication with our Practice.

How to Sign Up

You need access to the Patient Portal. 

You can sign up for the Portal in person at your visit or call (828) 6271-1234 and we can send you an email with a temporary user id and password, or you will receive two texts, the first with the user id and the second with the password. 

Click here once you have the password.

If you have any problems call (828) 627-1234.  

After you sign up for our Portal you can use the healow™ program or app on your computer, smartphone or tablet device.  This program makes using the Portal much simpler and versatile.

Follow the instructions below or watch the YouTube video below.

You can sign up for healow™ app on your device with four simple steps: 

  1. Download the healow™ app from App Store (iPhone) or Google Play (Android Phone).

  2. Search four our practice by entering this practice code: IIFHBD 

  3. Enter your portal username and password to log in.

  4. Set up your PIN to securely access your health records.

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You can also access the healow™ program on your computer by clicking here.

Is having online access secure?

 

Yes, the information is completely secure. It is protected with a username and password / PIN number of your choice and through SSL encryption, making it as secure as online banking.

 

What if I forget my username and/or password?

 

The app and the Portal have functionalities that allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you.

 

What if I need technical assistance?

 

The app and the Portal have functionalities that allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you.

Frequently Asked Questions

What can I access through the mobile app and Patient Portal?

 

We try to provide patients with key aspects of their health.  We share information with our patients that we feel can help them and keep them informed. Some information is limited due to privacy concerns, ability of the software to display reports or data, or practice preference.  So, the entire record is not available, only select features.

Main Office

Tel: (828) 627-1234

Fax: (877) 898-3176

Center for Hearing

Tel: (828) 593-HEAR

63 Haywood Park Drive

Clyde, NC 28721

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