Western Carolina Ear, Nose, and Throat
Televisit Instructions
A Televisit is an online visit with your doctor. Our office will work with you to schedule your appointment.
Televisits may be scheduled through 5:00 PM EST on weekdays. We do not offer televisits on weekends.
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You will log in on your computer or smartphone and wait for the doctor to "arrive" for your visit. You can then communicate with them by video/audio.
Televisit Scheduling & Access
Along with the features you get with the Patient Portal, the healow™ app can manage multiple accounts (all family members), set medication and set appointment reminders.
The healow™ app is a secure and convenient way to manage what’s important and puts YOU in control of your health. healow™ is free and available on the Apple app store and Google Play store.​
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Please note that televisits are associated with a fee just like an in-office visit. Any copays, coinsurance, or fee for the visit is determined by your insurance carrier. By initiating a televisit you are giving consent to be charged for the visit, which reflects the time that we spend with you during the visit.